Price: The Buyer, (person
or entity described on the face of this document) agrees to pay the total
purchase price as specified on the front of this document. In addition, the
Buyer agrees to pay any sales or other taxes levied on or measured by such
purchase price, or arising from the use of the Goods and any parts or
maintenance supplied, including without any limitation, any additional
sales, use, gross receipts, privilege, excise, and personal property taxes
unless specific in writing on this document.
Terms: The total amount of
this Invoice shall be payable in full by Buyer within thirty (10) days after
the date to this Invoice, unless otherwise specified in writing in this
document. All amounts past due are subject to a late charge of one and
one-half percent (1 ½%) per month or eighteen percent (18%) per annum.
Prices reflect a cash or check discount.
All prices are subject to change without notice. All items are subject to
All domain names and web server space will automatically renew each year,
unless otherwise notified in writing at least 30 days before the hosting or
registration expires. If the customer decides to cancel his
hosting/registration, he/she should notify CowTown Computing Solutions, Inc.
in writing via US mail or Fax. It is the responsibility of the customer to
renew all domain names associated with their account.
Transfer Maximums: Each web
hosting account is limited to 5000 mb of data transfer each month. Excess
usage is billed is at $8.00 per 1000 mb extra each month.
Checks: There is a $25
service charge on all returned checks. Customers with one returned check
will be placed on COD or cash only.
As a policy, we require a 50% deposit on all orders. The other 50% is due
on receipt of the product.
Tech support questions may be e-mailed to
email@example.com . A technician will contact you shortly.
CowTown Computing Solutions, Inc. charges $75 an hour, 1 hour minimum,
for all tech support on systems not assembled by CCS.
Discrepancies: It is the
customer’s responsibility to check all orders. Pickup order discrepancies
must be found at the time of pickup or delivery. UPS discrepancies must be
made within 3 days of receipt.
Warranty: CowTown Computing
Solutions, Inc. offers a 30 day warranty on all parts and labor. After that
the customer must contact the manufacturer for warranty related issues.
After 30 days it is the Buyers responsibility to deal directly with the
manufacturer for any repairs or replacements. This warranty policy does not
extend beyond the original Buyer. CCS reserves the right to request the
total cost of the replacement of Goods or the Good itself, if later to be
found physically damaged by the Buyer. *No warranty on CD titles and
software. *OEM CPU's carry a 21-day warranty. *Retail Boxed CPUs carry a
3-year manufacturer's warranty.
Modifications and attachments:
Any alterations, modifications, additions, improvements, installation or
attachments on the Goods not authorized in writing by CowTown Computing
shall solely be at the Buyer’s own expense and risk. If operation of Goods
is affected in any way by such unauthorized alterations, modifications,
additions, improvements, attachments or installation the warranty shall be
deemed waived by the Buyer, and CowTown Computing shall have no obligation
to the Buyer.
All sales are final for CPUs, software, CD titles, and special order items.
No credit will be issued.
Authorization: To receive
an RMA number, contact CCS and request an RMA request form, fill it out and
then fax it to us along with a copy of the original invoice to
719.395.6570.The RMA department will then email, fax or call with an RMA
number. A $35 research fee will be assessed to anyone without the original
invoice. RMA numbers will not be issued without a copy of the original
invoice. RMA numbers are good for 30 days.
RMAs: RMAs shipped in
(prepaid only) must have RMA number clearly marked on outside box. Shipments
without RMA number will be refused.
All returns for credit must be complete with original box,
manuals, diskettes or CDs, cables. etc.
Damage: Absolutely no
products with physical damage will be accepted for RMA.
Products: Wear related
products (i.e. keyboards, mice) will be replaced or repaired at our
discretion. This is based on the original date of purchase.
We do not offer cash refunds or cross shipments. CCS will replace or repair
the RMA as soon as possible.
There will be a $15 charge for RMAs returned with no problem found.
Fee: There will be a 15%
restocking fee on all items returned or exchanged. This does not include RMA
replacements. Items are only accepted within 15 days of the original date of
purchase complete with box, cables, manuals, diskettes or CDs, etc. No
credit or refund will be given after the original 15 days.
conditions subject to change without notice.